FAQ's

We accept PayPal and all major credit and debit cards on our website. Additionally, we accept cash and payment methods like “Reserve Now and Pay Later.

• ***Cruise Ship Travelers*** For your information, Cozumel features three Cruise Terminals and you must proceed to the Meeting Point related to the Cruise Terminal where your cruise ship docks. Please carefully read below, detailed meeting directions for each cruise port in Cozumel.
• **International Cruise Terminal – SSA Mexico** Exit your Cruise Terminal. Across the street you’ll find The Royal Village Shopping Mall. Our Staff wearing a blue shirt of Coco Adventures will be waiting by Marti Sports Store.
• **Puerta Maya – Cruise Terminal ** Exit your Cruise Terminal. Kindly walk 100 yards towards downtown. Across the street you will find a Pemex Gas Station and right next door a 7-Eleven. Our Staff wearing a blue shirt of Coco Adventures will be waiting outside the convenience store.
• *Punta Langosta – Cruise Terminal* Exit your Cruise Terminal and walk through the bridge to Punta Langosta Mall. Kindly proceed to the Hooters right next to the lighthouse. Our Staff wearing a blue shirt of Coco Adventures will be waiting right outside.
• ***Hotel/Airbnb Travelers*** We’ll pick you up right outside your location, as we are not allowed to enter the premises. Kindly look for any vehicle with the logo of Coco Adventures. ***Playa del Carmen/Mainland Travelers*** We’ll meet you right outside the Ferry Terminal by the Monument to The Swallows If you need more information, you may contact us by call, text message or WhatsApp to +52 +52 987 119 0019.

To contact us, you can write to us.

hello@cozumelvisitorguide.com

+52  987 119 0019

No, people of all ages can participate. That’s why our tours are private, as we tailor them to the needs of each family..

Of course, all our locations are equipped with Wi-Fi.